Big Country Ford Lincoln - Brownwood, Texas

Adresse: 500 W Commerce St, Brownwood, TX 76801.
Telefon: 56431651.
Webseite: bigcountryford.net.
Spezialitäten: Ford-Händler, Lincoln-Mercury-Händler.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Ölwechsel, Reparaturen, Debitkarten, Kreditkarten, Mobile Zahlungen per NFC, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 262 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 4.3/5.

Ort von Big Country Ford Lincoln

Das Big Country Ford Lincoln in Brownwood, Texas, ist ein renommierter Autohändler, der sich auf die Marken Ford und Lincoln spezialisiert hat. Die Adresse lautet 500 W Commerce St, Brownwood, TX 76801, und der Telefonnummer ist 56431651. Ihre Website finden Sie unter bigcountryford.net.

Als Full-Service-Autohändler bietet Big Country Ford Lincoln eine breite Palette von Dienstleistungen an, darunter Ölwechsel, Reparaturen, Annahme von Debit- und Kreditkarten sowie mobile Zahlungen per NFC. Darüber hinaus verfügt das Unternehmen über einen rollstuhlgerechten Eingang und Parkplätze, was es zu einer inklusiven Option für Menschen mit Behinderungen macht.

Mit 262 Bewertungen auf Google My Business und einer durchschnittlichen Bewertung von 4.3/5 ist Big Country Ford Lincoln ein seriöses und vertrauenswürdiges Unternehmen. Die Kunden heben oft die Freundlichkeit und Kompetenz des Personals hervor, was es zu einer großartigen Option für Personen macht, die auf der Suche nach einem neuen oder gebrauchten Fahrzeug sind.

Die Lage des Unternehmens ist ideal, da es sich in der Innenstadt von Brownwood befindet und leicht mit dem Auto oder öffentlichen Verkehrsmitteln zu erreichen ist. Mit seiner langjährigen Erfahrung und Expertise im Automobilhandel ist Big Country Ford Lincoln eine ausgezeichnete Wahl für alle, die auf der Suche nach einem neuen oder gebrauchten Fahrzeug sind.

Um mehr über Big Country Ford Lincoln zu erfahren und um Ihr nächstes Fahrzeug zu finden, besuchen Sie bitte ihre Website unter bigcountryford.net. Dort finden Sie weitere Informationen zu ihrem Angebot und können direkt mit dem Unternehmen in Kontakt treten. Wir empfehlen Ihnen, sich die aktuellen Angebote und Rabatte anzusehen, um das beste Angebot für Ihr neues Fahrzeug zu erhalten.

Bewertungen von Big Country Ford Lincoln

Big Country Ford Lincoln - Brownwood, Texas
Kevin „KJ“ Jordan
1/5

Here are the points I would like to address: Communication: It appears there's been a lack of communication within your team. Despite my vehicle being in your service department for over three months, the staff, including the Service Manager, seem unaware of my case specifics. Service Expertise: I was informed that the technician primarily responsible for my vehicle was present but still, there's a noticeable disconnect in understanding my vehicle's issues. This suggests a need for better information flow or perhaps additional training. Equipment and Capacity: It was disheartening to learn that your service department might not have the necessary tools or expertise to resolve issues on my vehicle, especially under warranty. This raises concerns about the capability to handle complex repairs effectively. The continuous issues with the service on my wife's car have been incredibly distressing. So much so, that it has caused her significant anxiety, to the point where her doctor has had to prescribe medication, which is a first for both of us. This situation has not only been an inconvenience but has also deeply affected her emotional well-being. I believe it's important to address these issues promptly to prevent further dissatisfaction. I would appreciate it if we could discuss how to resolve these matters efficiently, ensuring my wife's vehicle receives the attention it needs without further distress. I am keen to maintain a constructive relationship with your dealership. However, I would prefer if future communications come directly from someone who is fully briefed on my situation to avoid further frustration. Thank you for your attention to this matter. I look forward to your prompt response on how we can move forward. Best regards, Kevin

Big Country Ford Lincoln - Brownwood, Texas
Leah James
1/5

My friend took his 2024 F350 king ranch in today because the def light kept coming on. Anyways he also wanted them.to check his mileage on it thos is his 3rd f 350 since 2017 and he k ows what kind of mileage they are supposed to get. The service Department talked to him like he was plumb dumb and said well we reset the mileage and drove the.vehicle to bamgs and back it gets 14 mpg. That particular pickup should her 17 to 18 mpg I know it's only 3 to 4 mpg difference but.that adds up quickly on a 1500 mile trip one way.
I suppose the moral of the review is to let people know they shouldn't treat nor talk to their customers as though they are dumb! He used to be a customer at thos particular Ford dealership but also quit shopping here because of a similar problem. Do better big country Ford do better.
Maybe someone will.see this and give a flip unlike the person whom my friend talked to and treated him like he's an idiot! . Some people don't like being treated this way. Some might but not the gentleman yall talked to like that today. Do better Big Country Ford Do better.
Learn your audience and don't try to patronize because patronizing is evidently not this particular person strong suit. Seems like he might have a superiority complex. Which doesn't match the line of work the person is in its customer service not employee service. Mind you I do not believe customer is always right but customer should NEVER EVER be treated like they are dumb.

Big Country Ford Lincoln - Brownwood, Texas
Don Waters
5/5

Received great service, ? I brought them our truck at 8:00am and the service department had it out at 10:45. Will definitely use them again.
Friendly staff as well and very knowledgeable.

Big Country Ford Lincoln - Brownwood, Texas
James Lawrence
5/5

First time getting warranty work done at this dealership ship and they were excellent, I did not buy from them but they treated me so well that I will be purchasing all my vehicles from them, great job

Big Country Ford Lincoln - Brownwood, Texas
Pjc Coghlan
5/5

We love Big Country Ford just bought a new car saturday it was so pleasent the sales crew is awsome bought 3 from Gabriel over the years ,Great Dealership and a awsome service Department ..I Recomend Big Country Ford to everyone..

Big Country Ford Lincoln - Brownwood, Texas
Terry Wilkerson
5/5

Great experience! 2016 Ford Lariat was past due for spark plugs and Stefany was able to make an appointment right away. The truck was ready the same day, and all is great! Back of the road again!

Big Country Ford Lincoln - Brownwood, Texas
C W Williams
5/5

Excellent Parts Department. Prices are less than other Ford dealers and parts are well stocked so they most likely will have what you need.

Big Country Ford Lincoln - Brownwood, Texas
Valeria Duckworth
1/5

On June 11, I took my 2022 Ford Escape for a recall issue. They said they had to order a kit to fix it with. On July 6th I called them as I had heard nothing and was told the kit was in and to bring in my car on July 10 at 9:00, and that it would take about 2 hours to make the repairs. Shortly after I got there, they said it was going to take a bit longer, so they gave me a ride home. When I called almost 6 hours later, they said they were working on it, but that it might not be done until yesterday. When I called yesterday, they put me off until close to 5;00 p.m., when they called to say they could not find a necessary clamp, and had to order another one. The man in the repair department literally promised that my car would be fixed and delivered to me this morning. When I called them a few minutes after 10:00 this morning, he said it was almost ready. When I called at 11:39 this morning, I was invited to leave a message and they would return my call. It is now noon, and I am still waiting for that call.

Update: I finally received my car back 2 or 3 minutes before 3:00 today, 2 days 6 &1/2 hours after taking it in for a 2 hour job.

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