Nippon Rent-a-car Higashi-Ginza Station - Chuo City, Tokyo

훈도사

호텔에서 가까워서 편했네요.
도요타 렌트카만 이용해보다가 이번에 처음 이용해본 브랜드인데 차량 컨디션도 나쁘지 않아서 다른 지역에서도 이용해볼 예정입니다. 지하 주차장에서 출발이라 어두워서 차량 확인을 하는데 불편했네요.

Crownalee Van

I was very pleased with the service that I received at this centre. The young girl at the check out counter and other accompanying staff were very efficient and polite and I was in and out of the centre with my rental within 15 minutes. The carpark was easy to manoeuvre the rather large SUV that I hired. I was also asked if I require a toll tag and this was extremely convenient and helpful of them. I was a bit skeptical at first due to the other poor feedback about the centre but I should not have been concerned about it at all. Overall I would highly recommend this branch to others.

rae kunG

The girl there kept selling me optional insurance when my credit card and Klook package already cover. Very annoying and it took me multiple times to tell her “No”.

And when I returned the car, the guy there charged me on fuel cost when I already presented him the fuel receipt and their staff check let that it’s full tank already

Took so long on refund procedure

なお

東銀座駅に繋がってるので、便利。車の台数も多く、駐車場からもスムーズに出れて良かったです。

けやき

チャイルドシートを借りた際、担当の女性が装着の仕方について知識に欠いていました。
具体的には、
装着時にベルトの締め具合わからず、全然緩い状態でこのくらいでいいんでしょうかと聞いたら、よく見もせずそのくらいで大丈夫と言われました。
結局自分で調べて直しました。
命に関わることなので真剣に取り組んでいただきたいです。

接客対応などは悪くなかったので、残念でした。

Toru Kudo

【再再更新】
晴海通りを挟んだビルの地下一階に移転してます。
営業時間はご確認を。
相変わらず、スタッフのサービスは最高です。

【再更新】
また、朝7時オープンに。。
利用する際は、webなどで確認した方が良いです。
営業時間が変更になり、事前の予約が営業時間外になっても、連絡はありません。
会社として、対応に疑問が残ります。
(★4→★2)

お店のスタッフは、とても良い人達です。
(★2→★3)

【更新】なんと、営業時間が変更になってました！！
朝5時から開いているので、ゴルフ用途で利用可能となりました。
大変助かります。(★2→★4)

【更新前】
２４時間営業じゃないレンタカー屋さんには行く気無し。(★4→★2)
だったのだが、近くの時間貸し駐車場との併用で、使えるかも。。。

Jie Qin

Convenient location. Just make sure to use address like this next door restaurant “〒104-0061 Tokyo, Chuo City, Ginza, 5 Chome−15−18 銀座東新ビル” to find the garage entrance when you return the car. Also, the closest 24 hours gas station is about 10 mins driving distance away.

Naree Vaid Siri

very helpful staffs. They are not speak english so after you booked it online I would recommend to print it out and just give them your confirmation paper. They will arrange to get your car out very fast on time. The car is clean. GPS in the car is good , what you need is the phone no. of your destination place and just follow the route. I would recommend to get ETC which is the pass for tollway there. After you return your car they will charged for your toll fees later and can pay by credit or debit or cash later over there. Don't forget to fill the gas before return the car otherwise they gonna charge you for that. In the file like manual book that they gave when you first took the car out have the gas station the close to the store and also provides phone no. which is convenient to put in GPS.